Thanks for the information.  We just got our camera and software from Blue Cross and I was going to send out the announcement to the clinicians about this service.  Have you contacted CTEC about this?  I know they have their contact at managed health care and perhaps they could find out why the claims are denied. 

 

Mary L. Klee

CME/Telemedicine Coordinator

Shasta Community Health Center

1035 Placer Street

Redding, CA  96001

 

Phone:  530-246-5818

Fax:  530-245-9927

Email:  mklee@shastahealth.org

 

 

Hi guys,

 

I understand that un-managed (i.e. not blue Cross) Medi-cal still won’t pay the dermatologists for their store and forward readings! What can we do?

 

This is a problem as it could cripple the program.

 

FYI, as a community (MODC, NCC, Eureka internal, Eureka family, Olkin & Jones, Redwood family practice)   we have sent 100 referrals in the last 12 months for Dermatology consults using Han Pak’s software system, with NCC sending 62 of them, and MODC sending 8. Redwood family is the second highest user with 21 referrals..

 

Also, we send an avg. of 10-15 referrals per month from TVSC and DNCHC using the Second Opinion software, and HODC has started sending images as well.

 

The great majority of these are Medi-cal patients.

 

Thought you should know,