Program Developer
Since it's inception in 1997, CTEC has worked with hundreds organizations, including hospitals, federally qualified health centers, rural health centers, prisons, jails, and universities. During this time, CTEC identified those practices and steps that create success. The CTEC Program Developer™ is the result of these experiences. Based on its experience, CTEC concluded that a consistent, understandable, and repeatable approach to developing telemedicine programs better ensures the successful development and operation of telemedicine programs.
The CTEC Program Developer™ is a standard process for telemedicine development that incorporates appropriate business models, best practices in telemedicine development, and the experiences of hundreds of telemedicine programs into one easy to use seven step process. The Program Developer™ can cut the time associated with development, cut development costs, and assist programs in avoiding pitfalls.
Seven Steps to Successful Telemedicine Program Development
CTEC's Telehealth Program Developer™
Step 1 Determine Needs
This step assists with determining service needs, prioritizing services recommended for delivery using telemedicine technology, and creating a needs assessment report.
Step 2 Define & Specify Program Model
This step assists with identifying the specific clinical services the telemedicine program will target and the telemedicine program model that will be used to deliver those services.
Step 3 Develop Business Case
This step assists with evaluating the costs, benefits, risks and other elements of the proposed telemedicine program and assist with consolidating the outcomes into a business case report.
Step 4 Plan Program & Technology
This step assists with identifying the detailed programmatic and technical requirements necessary for delivery of the targeted services and the creation of a comprehensive project plan.
Step 5 Develop Performance Monitoring Plan
This step assists with identifying how the telemedicine program will be assessed and will assist with the development of a performance monitoring plan to ensure the necessary processes are in place to gather the information needed for routine evaluation.
Step 6 Implement Telemedicine Program
This step assists with ensuring that everything needed to make the telemedicine program operational is completed and ready for roll-out. The plans, decisions, and approaches identified in Step 4 and Step 5 are put into action.
Step 7 Evaluate & Improve Program (Ongoing)
This step assists with ongoing evaluation to determine if the program is achieving the desired clinical and business outcomes, as well as to identify changes or improvements that may be necessary.
CTEC Program Developer™ Overview Guide
This Guide provides an overview of the CTEC Telemedicine Program Developer™. It is designed to be a companion to other CTEC telemedicine publications, as well as a guidebook when working with CTEC on program development. This guide is geared to the development of telemedicine programs, but can be easily adapted and used in the implementation of other telehealth programs. This guide will be useful to program developers, administrators, clinicians, IT staff, and anyone interested in exploring the development of a telemedicine program.
This Guide is in development as part of a Program Developer Kit. Please contact CTEC if you would like to be notified when this become available.